---
title: "How to Fix Keyboard Not Working | FixFix Labs"
description: "Your laptop keyboard doesn't type or certain keys don't work. Step-by-step laptop troubleshooting guide with quick checks and fix instructions."
lang: en
json-ld: |
  [
    {
      "@context": "https://schema.org",
      "@graph": [
        {
          "@type": "Organization",
          "@id": "https://fixfixlabs.com/#organization",
          "name": "FixFix Labs",
          "url": "https://fixfixlabs.com/",
          "logo": "https://fixfixlabs.com/emblem.webp",
          "sameAs": [
            "https://facebook.com/fixfixlabs",
            "https://instagram.com/fixfixlabs",
            "https://www.tiktok.com/@fixfixlabs.com"
          ],
          "alternateName": [
            "fixfixlabs",
            "Fix Fix Labs",
            "FixFix Labs",
            "fixfix labs",
            "fixfixlabs.com",
            "FixFix Labs Luton"
          ],
          "address": {
            "@type": "PostalAddress",
            "streetAddress": "159 Marsh Road",
            "addressLocality": "Luton",
            "addressRegion": "Bedfordshire",
            "postalCode": "LU3 2QL",
            "addressCountry": "GB"
          },
          "areaServed": "GB"
        },
        {
          "@type": [
            "LocalBusiness",
            "ProfessionalService"
          ],
          "@id": "https://fixfixlabs.com/#localbusiness",
          "name": "FixFix Labs",
          "alternateName": [
            "Repair Zone",
            "Repair Zone Luton",
            "FixFix Labs Luton",
            "FixFix Labs"
          ],
          "url": "https://fixfixlabs.com/",
          "image": "https://fixfixlabs.com/emblem.webp",
          "telephone": "+441582505020",
          "email": "support@fixfixlabs.com",
          "priceRange": "££",
          "parentOrganization": {
            "@id": "https://fixfixlabs.com/#organization"
          },
          "address": {
            "@type": "PostalAddress",
            "streetAddress": "159 Marsh Road",
            "addressLocality": "Luton",
            "addressRegion": "Bedfordshire",
            "postalCode": "LU3 2QL",
            "addressCountry": "GB"
          },
          "areaServed": [
            "Luton",
            "Marsh Road",
            "Bury Park",
            "Leagrave",
            "Limbury",
            "Biscot",
            "Sundon Park",
            "Marsh Farm",
            "Lewsey",
            "High Town",
            "Stopsley",
            "Wigmore",
            "Farley Hill",
            "Round Green",
            "Bramingham",
            "Dunstable",
            "Houghton Regis",
            "Caddington",
            "Slip End",
            "Barton-le-Clay"
          ],
          "openingHoursSpecification": [
            {
              "@type": "OpeningHoursSpecification",
              "dayOfWeek": [
                "Monday",
                "Tuesday",
                "Wednesday",
                "Thursday",
                "Friday",
                "Saturday"
              ],
              "opens": "10:00",
              "closes": "18:00"
            }
          ],
          "sameAs": [
            "https://facebook.com/fixfixlabs",
            "https://instagram.com/fixfixlabs",
            "https://www.tiktok.com/@fixfixlabs.com"
          ]
        },
        {
          "@type": "WebSite",
          "@id": "https://fixfixlabs.com/#website",
          "name": "FixFix Labs",
          "url": "https://fixfixlabs.com/",
          "publisher": {
            "@id": "https://fixfixlabs.com/#organization"
          },
          "inLanguage": "en-GB",
          "potentialAction": {
            "@type": "SearchAction",
            "target": {
              "@type": "EntryPoint",
              "urlTemplate": "https://fixfixlabs.com/device-troubleshooting?q={search_term_string}"
            },
            "query-input": "required name=search_term_string"
          }
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "BreadcrumbList",
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "Home",
          "item": "https://fixfixlabs.com/"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "Troubleshooting",
          "item": "https://fixfixlabs.com/device-troubleshooting"
        },
        {
          "@type": "ListItem",
          "position": 3,
          "name": "Laptops Guides",
          "item": "https://fixfixlabs.com/device-troubleshooting#laptop"
        },
        {
          "@type": "ListItem",
          "position": 4,
          "name": "Keyboard Not Working",
          "item": "https://fixfixlabs.com/device-troubleshooting/laptop-keyboard-not-working"
        }
      ]
    }
  ]
---

[![FixFix Labs](/assets/fixfix-logo-Dj0uNxZh.webp)](/)

[Troubleshooting](/device-troubleshooting)

[Luton Repairs](/repair)

[Repair by Post](/mail-in-repair)[Track Repair](/track)

[Custom PCs](/custom-builds)

[Sign In](/login)[Start Diagnosis](/diagnosis)

[](tel:01582505020)

[01582 505020](tel:01582505020)

1.  [All Guides](/device-troubleshooting)
2.  [Laptops](/device-troubleshooting?category=laptop#problems)
3.  Keyboard Not Working 

Laptops

input

# Keyboard Not Working

## Quick Answer

Keyboard issues can range from a software glitch to liquid damage. The fix depends on whether all keys or specific keys are affected.

Please note:  This guide is provided for informational purposes only. Any steps you choose to follow are at your own discretion and risk. If you're unsure, we recommend booking a professional diagnosis.

Line illustration of an open laptop with diagnostic reference markings, overlaid with a neutral diagnostic grid marks 

Laptop — illustration 

On this page

-   [Quick Checks](#quick-checks-heading)
-   [Guided Troubleshooting](#diagnostic-heading)
-   [Possible Causes](#possible-causes-heading)
-   [Self-Fix Instructions](#self-fix-heading)
-   [Safety Warnings](#warnings-heading)
-   [When troubleshooting isn't enough](#next-steps-heading)

## Quick Checks

Try these fast checks first — they solve most cases.

1.  Restart the laptop
    
    A software glitch may be preventing keyboard input.
    
2.  Check for physical obstruction
    
    Look for debris under the keys.
    
3.  Try an external keyboard
    
    This determines if the issue is hardware or software.
    
4.  Check keyboard settings
    
    Ensure the keyboard isn't disabled or in a different language.
    
5.  Update keyboard drivers
    
    Device Manager > Keyboards > Update driver.
    

## Guided Troubleshooting

Answer these questions to narrow down the issue.

Are all keys or specific keys not working?

YesNo

Was liquid spilled on the keyboard?

YesNo

## Possible Causes

Software glitch

Common 

Driver issues or OS bugs.

Debris under keys

Common 

Crumbs and dust prevent key presses.

Loose keyboard connector

Moderate 

The ribbon cable may be loose.

Liquid damage

Moderate 

Spills damage the key contacts.

## Self-Fix Instructions

Safe steps you can try at home.

1.  ### Basic keyboard fixes
    
    1\. Restart the laptop. 2. Try an external USB keyboard. 3. If external works, the built-in keyboard needs attention. 4. Gently clean between keys with compressed air. 5. Update keyboard drivers in Device Manager.
    

## Safety Warnings

-   If liquid was spilled, turn off the laptop immediately, flip it upside down, and let it dry for 48 hours before turning it on. 

## When troubleshooting isn't enough

If these steps didn't resolve the issue, a professional diagnosis can identify the root cause.

[Start Diagnosis ](/diagnosis?category=laptop&issue=other)

### Still need help? FixFix Labs repairs devices in Luton.

Walk in to 159 Marsh Road, Luton, LU3 2QL — or book a slot online. Same-day service on most common repairs.

[Free AI Diagnostic](/diagnosis) [Book a Repair](/booking)[Phone Repair Luton](/phone-repair-luton) [Call 01582 505020](tel:01582505020)

[View all laptop troubleshooting guides](/device-troubleshooting?category=laptop#problems)

FixFix Labs is not responsible for pre-existing data loss or undisclosed damage.

All repairs carry inherent risk. Complex or liquid-damaged devices may have unpredictable outcomes.

By proceeding, you acknowledge these terms. Full details in our Terms of Service.

[![FixFix Labs](/assets/fixfix-logo-Dj0uNxZh.webp)](/)

### Device Repairs

-   [Phone Repair](/repair/phone)
-   [Laptop & MacBook Repair](/repair/laptop)
-   [Tablet & iPad Repair](/repair/tablet)
-   [Console Repair](/repair/console)
-   [Desktop PC Repair](/repair/pc)
-   [Handheld Gaming Repair](/repair/handheld)
-   [Data Recovery](/data-recovery-luton)
-   [Water Damage Repair](/repair/liquid-damage)
-   [Repair by Post (UK)](/mail-in-repair)

### Locations

-   [Luton](/phone-repair-luton)
-   [Dunstable](/phone-repair-dunstable)
-   [Leagrave](/locations/leagrave)
-   [Stopsley](/locations/stopsley)
-   [Houghton Regis](/locations/houghton-regis)
-   [View All Areas](/locations)

### Help

-   [Troubleshooting](/device-troubleshooting)
-   [Repair Process](/how-it-works)
-   [Track Repair](/track)
-   [Support](/support)
-   [Repair Warranty](/warranty)
-   [Privacy](/privacy)

© 2026 FixFix Labs · 159 Marsh Road, Luton LU3 2QL

[About](/about)[Repair Warranty](/warranty)[Data Safety](/data-safety)[Contact](/contact)[Terms](/terms)[Privacy](/privacy)Feedback

## Before you continue

We use necessary cookies to make the site work. Analytics cookies stay off unless you accept. See our [Cookie & Privacy Policy](/privacy) for details.

Accept allManage preferences