--- title: "How to Fix Phone Won't Turn On | FixFix Labs" description: "Your phone is completely unresponsive and won't power on. Step-by-step phone troubleshooting guide with quick checks and fix instructions." lang: en json-ld: | [ { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://fixfixlabs.com/#organization", "name": "FixFix Labs", "url": "https://fixfixlabs.com/", "logo": "https://fixfixlabs.com/emblem.webp", "sameAs": [ "https://facebook.com/fixfixlabs", "https://instagram.com/fixfixlabs", "https://www.tiktok.com/@fixfixlabs.com" ], "alternateName": [ "fixfixlabs", "Fix Fix Labs", "FixFix Labs", "fixfix labs", "fixfixlabs.com", "FixFix Labs Luton" ], "address": { "@type": "PostalAddress", "streetAddress": "159 Marsh Road", "addressLocality": "Luton", "addressRegion": "Bedfordshire", "postalCode": "LU3 2QL", "addressCountry": "GB" }, "areaServed": "GB" }, { "@type": [ "LocalBusiness", "ProfessionalService" ], "@id": "https://fixfixlabs.com/#localbusiness", "name": "FixFix Labs", "alternateName": [ "Repair Zone", "Repair Zone Luton", "FixFix Labs Luton", "FixFix Labs" ], "url": "https://fixfixlabs.com/", "image": "https://fixfixlabs.com/emblem.webp", "telephone": "+441582505020", "email": "support@fixfixlabs.com", "priceRange": "££", "parentOrganization": { "@id": "https://fixfixlabs.com/#organization" }, "address": { "@type": "PostalAddress", "streetAddress": "159 Marsh Road", "addressLocality": "Luton", "addressRegion": "Bedfordshire", "postalCode": "LU3 2QL", "addressCountry": "GB" }, "areaServed": [ "Luton", "Marsh Road", "Bury Park", "Leagrave", "Limbury", "Biscot", "Sundon Park", "Marsh Farm", "Lewsey", "High Town", "Stopsley", "Wigmore", "Farley Hill", "Round Green", "Bramingham", "Dunstable", "Houghton Regis", "Caddington", "Slip End", "Barton-le-Clay" ], "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday" ], "opens": "10:00", "closes": "18:00" } ], "sameAs": [ "https://facebook.com/fixfixlabs", "https://instagram.com/fixfixlabs", "https://www.tiktok.com/@fixfixlabs.com" ] }, { "@type": "WebSite", "@id": "https://fixfixlabs.com/#website", "name": "FixFix Labs", "url": "https://fixfixlabs.com/", "publisher": { "@id": "https://fixfixlabs.com/#organization" }, "inLanguage": "en-GB", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://fixfixlabs.com/device-troubleshooting?q={search_term_string}" }, "query-input": "required name=search_term_string" } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://fixfixlabs.com/" }, { "@type": "ListItem", "position": 2, "name": "Troubleshooting", "item": "https://fixfixlabs.com/device-troubleshooting" }, { "@type": "ListItem", "position": 3, "name": "Phones Guides", "item": "https://fixfixlabs.com/device-troubleshooting#phone" }, { "@type": "ListItem", "position": 4, "name": "Phone Won't Turn On", "item": "https://fixfixlabs.com/device-troubleshooting/phone-wont-turn-on" } ] }, { "@context": "https://schema.org", "@type": "HowTo", "name": "Phone Won't Turn On", "description": "A phone that won't turn on can be caused by a completely drained battery, a software crash, or hardware failure. Before assuming the worst, there are several steps you can try to bring it back to life.", "url": "https://fixfixlabs.com/device-troubleshooting/phone-wont-turn-on", "step": [ { "@type": "HowToStep", "position": 1, "name": "Extended charge", "text": "Leave the phone connected to a wall charger for at least 1 hour. Some deeply discharged batteries need significant time." }, { "@type": "HowToStep", "position": 2, "name": "Force restart sequence", "text": "Android: Hold Power + Volume Down for 15-20 seconds.\niPhone 8+: Quick press Volume Up, Volume Down, then hold Side button for 10+ seconds." }, { "@type": "HowToStep", "position": 3, "name": "Try wireless charging", "text": "If your phone supports it, try a wireless charger to rule out port issues." } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Did the phone die suddenly or did the battery drain normally?", "acceptedAnswer": { "@type": "Answer", "text": "Yes: Sudden death may indicate a hardware failure or short circuit. | No: A normal drain followed by failure to restart usually points to a charging issue." } }, { "@type": "Question", "name": "Does the phone get warm when plugged in?", "acceptedAnswer": { "@type": "Answer", "text": "Yes: The phone is receiving power. The issue may be software-related. | No: No warmth suggests the phone isn't charging at all." } }, { "@type": "Question", "name": "Did you drop the phone recently?", "acceptedAnswer": { "@type": "Answer", "text": "Yes: Physical impact can damage internal connections or the battery. | No: Less likely to be impact-related damage." } } ] } ] --- [![FixFix Labs](/assets/fixfix-logo-Dj0uNxZh.webp)](/) [Troubleshooting](/device-troubleshooting) [Luton Repairs](/repair) [Repair by Post](/mail-in-repair)[Track Repair](/track) [Custom PCs](/custom-builds) [Sign In](/login)[Start Diagnosis](/diagnosis) [](tel:01582505020) [01582 505020](tel:01582505020) 1. [All Guides](/device-troubleshooting) 2. [Phones](/device-troubleshooting?category=phone#problems) 3. Phone Won't Turn On Phones power # Phone Won't Turn On ## Quick Answer A phone that won't turn on can be caused by a completely drained battery, a software crash, or hardware failure. Before assuming the worst, there are several steps you can try to bring it back to life. Please note: This guide is provided for informational purposes only. Any steps you choose to follow are at your own discretion and risk. If you're unsure, we recommend booking a professional diagnosis. Line illustration of a smartphone with diagnostic reference markings, overlaid with a power-state indicator with pulse markers Phone — illustration On this page - [Quick Checks](#quick-checks-heading) - [Guided Troubleshooting](#diagnostic-heading) - [Possible Causes](#possible-causes-heading) - [Self-Fix Instructions](#self-fix-heading) - [Safety Warnings](#warnings-heading) - [When troubleshooting isn't enough](#next-steps-heading) ## Quick Checks Try these fast checks first — they solve most cases. 1. Charge for 30 minutes Connect to a known-working charger and cable. Wait at least 30 minutes before trying to turn it on. 2. Force restart Hold the power button and volume down button together for 15-20 seconds. 3. Try a different charger and cable The issue may be the charging accessories, not the phone itself. 4. Check for physical damage Look for swelling, cracks, or water damage indicators. ## Guided Troubleshooting Answer these questions to narrow down the issue. Did the phone die suddenly or did the battery drain normally? YesNo Does the phone get warm when plugged in? YesNo Did you drop the phone recently? YesNo ## Possible Causes Completely drained battery Very Common The battery has discharged to zero and needs extended charging time. Faulty charger or cable Common The charging accessories may be damaged. Software crash Common The operating system has frozen and needs a force restart. Battery failure Moderate The battery has degraded and can no longer hold a charge. Logic board failure Less Common Internal circuitry damage preventing the phone from powering on. If the cause requires professional attention, see [Fix Phone wont turn on issues](/repair/phone/wont-turn-on). ## Self-Fix Instructions Safe steps you can try at home. 1. ### Extended charge Leave the phone connected to a wall charger for at least 1 hour. Some deeply discharged batteries need significant time. 2. ### Force restart sequence Android: Hold Power + Volume Down for 15-20 seconds. iPhone 8+: Quick press Volume Up, Volume Down, then hold Side button for 10+ seconds. 3. ### Try wireless charging If your phone supports it, try a wireless charger to rule out port issues. ## Safety Warnings - Do not attempt to open the phone yourself — you risk damaging components or voiding warranty. - If the battery appears swollen, stop charging immediately and seek professional repair. If a phone will not turn on, rule out a deeply discharged battery, charger or cable problem, and a frozen operating system before assuming an internal failure. Use a known-working charger, allow time for charging, then try the normal force-restart sequence for the device. Stop if the battery looks swollen. ## Safe checks for a completely unresponsive phone 1. 01 Connect a known-working wall charger and cable and leave the phone connected before trying to power it on again. 2. 02 Try the normal force-restart sequence for the phone rather than repeatedly pressing the power button. 3. 03 Test another known-working charger or cable to rule out the charging accessories. 4. 04 Look for signs of a recent drop, liquid exposure, cracked casing or battery swelling. 5. 05 Note whether the phone shows any response while connected to power, such as warmth, vibration, sound or a charging indication. ## When does it need diagnosis rather than more restarting? If the phone remains completely unresponsive after a known-working charging setup and the correct restart procedure, one possibility is a battery or power-delivery fault; another is a different internal problem. We would confirm which path is failing before deciding what repair is appropriate. A recent impact or liquid exposure should be included in that diagnosis history. ## Phone no-power questions ### What can cause a phone to stay completely unresponsive? ### Can a phone that will not turn on be repaired? ### How long does a phone no-power repair take? ### Is my data safe during a phone no-power repair? If the battery appears swollen, stop charging and using the phone. Do not open the device to investigate it yourself. ## Related repairs - [Phone repair](/repair/phone) - [Phone power issue repair](/repair/phone/wont-turn-on) ## More troubleshooting guides - [Apps Crashing Frequently](/device-troubleshooting/apps-crashing-frequently) - [Bluetooth Not Working](/device-troubleshooting/phone-bluetooth-not-working) - [Camera Blurry](/device-troubleshooting/camera-blurry) ## When troubleshooting isn't enough If these steps didn't resolve the issue, a professional diagnosis can identify the root cause. [Start Diagnosis ](/diagnosis?category=phone&issue=wont-turn-on)[Fix Phone wont turn on issues ](/repair/phone/wont-turn-on) ### Still need help? FixFix Labs repairs devices in Luton. Walk in to 159 Marsh Road, Luton, LU3 2QL — or book a slot online. Same-day service on most common repairs. 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