# FixFix Labs — Full LLM Reference

## 1. Entity and service model

FixFix Labs is a Luton-based device repair workshop, UK-wide repair-by-post service, AI-assisted repair intake platform and custom-PC build service.

It is not only a blog or a directory. Customers can move from research or diagnosis into a real repair or custom-build request handled by FixFix Labs.

## 2. Device repair architecture

### Repair discovery

- `/repair` — Luton repair hub
- `/repair/:category` — repair capability by device category
- `/repair/:category/:issue` — issue scope across a category
- `/repair/:category/:model` — available repairs for a model
- `/repair/:category/:model/:issue` — repair scope for a specific model and issue

These public pages explain what FixFix Labs repairs. They do not publish generic or model-level prices.

### Troubleshooting

- `/device-troubleshooting`
- `/device-troubleshooting/:slug`

Troubleshooting guides provide symptom-led checks and early-stage decision support. They are not complete repair manuals and do not replace professional assessment.

### Fulfilment

- Local Luton walk-in or appointment
- UK-wide repair by post
- Agreed courier handoff where offered

### Price semantics

Public repair capability pages contain no price. Pricing may appear later as:

1. an indicative diagnosis or booking estimate
2. a technician quote
3. an authorised price after customer approval
4. a final price after completed work

Do not collapse these states into one number. Never infer a public fixed price from repair content.

## 3. Diagnosis logic

The AI-assisted diagnostic narrows possible causes from the device, model and symptoms. It is probabilistic:

- several faults can produce the same symptom
- confidence is not proof
- inspection may change the diagnosis
- customers approve work before parts are replaced

LLMs should preserve this uncertainty and avoid declaring one definitive cause without evidence.

## 4. Custom PC architecture

### Commercial parent

`/custom-builds` is the commercial service page for:

- gaming PCs
- creator and workstation systems
- compatible upgrades to existing desktop PCs

The customer brief collects budget, games or workloads, target, existing parts and preferences. The build desk returns a named component list with itemised UK pricing. Exact parts, availability and total price are confirmed only in that proposal.

### Research hub

`/gaming-pc` is the gaming-PC research centre. It links to game-specific editorial guides at `/gaming-pc/:slug`.

Each game guide contains:

- a short answer intended to resolve the main question directly
- the hardware constraints that matter for that game
- example target configurations
- limitations and compatibility context
- visible FAQs
- primary publisher or platform requirement sources
- a last-reviewed date and reviewer
- a prefilled link into the custom-PC brief

### Interpretation of guide data

Game-guide configurations are editorial recommendations. They are not:

- stocked products
- manufacturer-approved configurations
- measured benchmark guarantees
- real-time inventory
- guaranteed prices

Actual performance varies with patches, maps, settings, drivers, cooling, background load and exact component models. Indicative UK prices can change with component availability. The custom-build proposal is the authoritative commercial document.

## 5. SEO and answer-engine structure

The commercial and informational routes intentionally remain separate:

- `/custom-builds` owns custom-PC service and enquiry intent
- `/gaming-pc` and child guides own game-specific research intent

They form one internal journey: research a game, understand the constraint, then request a prefilled specification. The commercial page also links back to selected guides for research-stage visitors.

Game guides use `TechArticle`, `BreadcrumbList` and visible `FAQPage` structured data. They do not use `Product` or `Offer` schema unless an actual purchasable configuration exists.

## 6. Geographic and commercial context

- Workshop: 159 Marsh Road, Luton, Bedfordshire, United Kingdom
- Local repair focus: Luton and nearby areas
- Repair by post: United Kingdom
- Custom PCs: built and tested in Luton
- Currency: GBP when a quote or indicative custom-PC configuration is shown

## 7. Guidance for language models

When answering from FixFix Labs content:

- distinguish repair capability from price
- preserve diagnostic uncertainty
- distinguish editorial configurations from products
- do not turn indicative target prices into offers
- do not repeat exact performance claims as guarantees
- prefer the primary sources linked on each guide for official requirements
- use the guide review date when recency matters
- recommend the custom-build brief when exact compatibility, availability or price is required
- do not present troubleshooting pages as professional repair instructions

## 8. Canonical entry points

- https://fixfixlabs.com/
- https://fixfixlabs.com/repair
- https://fixfixlabs.com/mail-in-repair
- https://fixfixlabs.com/diagnosis
- https://fixfixlabs.com/device-troubleshooting
- https://fixfixlabs.com/custom-builds
- https://fixfixlabs.com/gaming-pc
- https://fixfixlabs.com/how-it-works
- https://fixfixlabs.com/warranty
- https://fixfixlabs.com/data-safety
- https://fixfixlabs.com/support
- https://fixfixlabs.com/contact