--- title: "Device Repair by Post UK | Tracked Collection & Return | FixFix Labs" description: "Send your phone, laptop, tablet or console for repair by post — anywhere in the UK. Tracked collection & return, 2–3 day turnaround, 90-day warranty, no-fix-no-fee. 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Tracked collection & return, 2–3 day turnaround, 90-day warranty, no-fix-no-fee. Get a quote before any work begins.", "url": "https://fixfixlabs.com/mail-in-repair", "serviceType": "Device repair by post", "areaServed": { "@type": "Country", "name": "United Kingdom" }, "availableChannel": { "@type": "ServiceChannel", "serviceUrl": "https://fixfixlabs.com/mail-in-repair", "name": "Mail-in / by post" }, "provider": { "@id": "https://fixfixlabs.com/#localbusiness" } }, { "@context": "https://schema.org", "@type": "HowTo", "name": "How mail-in repair works at FixFix Labs", "description": "Send your device to our Luton workshop and get it back repaired in 2–3 working days.", "step": [ { "@type": "HowToStep", "position": 1, "name": "Diagnose or request a quote", "text": "Run a free AI diagnostic or send us the fault details so we can pre-quote your repair." }, { "@type": "HowToStep", "position": 2, "name": "Book mail-in at checkout", "text": "Choose 'Mail-In' when booking. We arrange a tracked collection from your address." }, { "@type": "HowToStep", "position": 3, "name": "We diagnose and confirm", "text": "The device arrives at our Luton workshop. We confirm the final quote before starting any paid work." }, { "@type": "HowToStep", "position": 4, "name": "Repair and tracked return", "text": "Most repairs are completed within 2–3 working days and returned by tracked shipping." } ] }, { "@context": "https://schema.org", "@type": "HowTo", "name": "How to pack your device for mail-in repair", "description": "Prepare and pack your device safely before handing it to the courier.", "step": [ { "@type": "HowToStep", "position": 1, "name": "Back up & unlock", "text": "Back up your data, turn off Find My iPhone or activation lock, and note your passcode in the booking form (or set a temporary one)." }, { "@type": "HowToStep", "position": 2, "name": "Remove extras", "text": "Take out your SIM and memory card, and remove the case and any accessories — send the device only, unless we ask otherwise." }, { "@type": "HowToStep", "position": 3, "name": "Wrap it well", "text": "Wrap the device in bubble wrap — the original box is ideal — and place it snugly in a sturdy outer box with padding." }, { "@type": "HowToStep", "position": 4, "name": "Label & hand over", "text": "Attach the shipping label we email you and hand the parcel to the courier at collection. Track it every step of the way." } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How does mail-in repair work?", "acceptedAnswer": { "@type": "Answer", "text": "Start a free AI diagnostic or request a quote, then choose 'Mail-In' at booking. We arrange a tracked collection from your address, diagnose the device at our Luton workshop, confirm the final quote with you, complete the repair and return it via tracked shipping." } }, { "@type": "Question", "name": "How long does mail-in repair take?", "acceptedAnswer": { "@type": "Answer", "text": "Most repairs are completed within 2–3 working days of the device arriving at our workshop in Luton. Complex or parts-dependent repairs may take longer — we'll confirm the timeline before starting." } }, { "@type": "Question", "name": "Do you cover the shipping cost?", "acceptedAnswer": { "@type": "Answer", "text": "We arrange a tracked inbound collection so your device is protected in transit. Return shipping is tracked and priced based on destination — we'll confirm the cost with your quote before you approve." } }, { "@type": "Question", "name": "What if you can't fix my device?", "acceptedAnswer": { "@type": "Answer", "text": "You only pay the return shipping cost if we can't complete the repair. Diagnosis is included — we never charge for work we haven't done." } }, { "@type": "Question", "name": "Is my data safe during mail-in repair?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We handle every device under a documented data-safety policy and never access personal data unless a repair strictly requires it. Where possible we recommend a backup before shipping." } }, { "@type": "Question", "name": "Do you offer a warranty on mail-in repairs?", "acceptedAnswer": { "@type": "Answer", "text": "Every eligible repair carries a 90-day warranty covering the specific fault we repaired and the parts we fitted." } } ] } ] --- [![FixFix Labs](/assets/fixfix-logo-Dj0uNxZh.webp)](/) [Troubleshooting](/device-troubleshooting) [Luton Repairs](/repair) [Repair by Post](/mail-in-repair)[Track Repair](/track) [Custom PCs](/custom-builds) [Sign In](/login)[Start Diagnosis](/diagnosis) [](tel:01582505020) [01582 505020](tel:01582505020) UK-wide · Repairs by post # Device Repair by Post — UK-Wide Tracked Collection & Return ## Quick Answer Can't visit us in Luton? Send your device to FixFix Labs by tracked collection and we'll diagnose, repair and return it. We accept phones, laptops, tablets, gaming consoles and data-recovery jobs from anywhere in the UK. Most repairs are completed within 2–3 working days of arrival and carry a 90-day warranty on eligible fixes. [Start a Mail-In Repair](/booking?handoff=mailin) [Free AI Diagnostic](/diagnosis) Line illustration of a repair bench with diagnostic reference markings MAIL-IN / WORKSHOP Service UK-wide · Repairs by post Workshop FixFix Labs Address 159 Marsh Road, Luton, LU3 2QL Hours Mon–Sat 10:00–18:00 01 ## Devices we repair by post [ ### Phone Mail-In Repair iPhone, Samsung, Pixel and Android screen, battery and charging port repairs. View details ](/mail-in-repair/phone)[ ### Laptop Mail-In Repair MacBook, Dell, HP, Lenovo screens, keyboards, batteries and board-level fixes. View details ](/mail-in-repair/laptop)[ ### Tablet Mail-In Repair iPad and Android tablet screens, charging ports and battery replacements. View details ](/mail-in-repair/tablet)[ ### Console Mail-In Repair PS5, Xbox and Nintendo HDMI, disc drive, overheating and controller repairs. View details ](/mail-in-repair/console)[ ### Data Recovery by Post Recover photos, documents and files from dead phones, laptops and hard drives. View details ](/mail-in-repair/data-recovery) 02 ## Shipping & protection ### Tracked both ways Your device travels by tracked courier on collection and return, with the courier's transit protection throughout. ### Clear shipping costs Shipping to and from our workshop is paid by you and confirmed upfront with your quote — no surprises after the repair. ### No-fix-no-fee If we can't complete the repair, you pay nothing for the work — only the return shipping to send your device back. 03 ## How mail-in repair works 1. 01 ### Diagnose or request a quote Run a free AI diagnostic or send us the fault details so we can pre-quote your repair. 2. 02 ### Book mail-in at checkout Choose 'Mail-In' when booking. We arrange a tracked collection from your address. 3. 03 ### We diagnose and confirm The device arrives at our Luton workshop. We confirm the final quote before starting any paid work. 4. 04 ### Repair and tracked return Most repairs are completed within 2–3 working days and returned by tracked shipping. 04 ## How to pack your device Packing manifest 1. 01 ### Back up & unlock Back up your data, turn off Find My iPhone or activation lock, and note your passcode in the booking form (or set a temporary one). 2. 02 ### Remove extras Take out your SIM and memory card, and remove the case and any accessories — send the device only, unless we ask otherwise. 3. 03 ### Wrap it well Wrap the device in bubble wrap — the original box is ideal — and place it snugly in a sturdy outer box with padding. 4. 04 ### Label & hand over Attach the shipping label we email you and hand the parcel to the courier at collection. Track it every step of the way. 05 ## Typical mail-in repair costs - [Phone repairs from £35 ](/mail-in-repair/phone) - [Laptop repairs from £40 ](/mail-in-repair/laptop) - [Tablet repairs from £30 ](/mail-in-repair/tablet) - [Console repairs from £25 ](/mail-in-repair/console) - [Data recovery — no-recovery, no-fee ](/mail-in-repair/data-recovery) Estimates only — your exact quote is confirmed after free diagnosis, before any work begins. 06 ## Why mail your device to FixFix Labs ### Tracked collection We arrange a tracked courier collection from your address, covered by the courier's transit protection. ### 2–3 day turnaround Most repairs completed within 2–3 working days of arrival. ### 90-day warranty Eligible repairs are covered on the specific fault we fixed. ### No-fix-no-fee You only pay return shipping if we can't complete the repair. 07 ## Frequently asked questions ### How does mail-in repair work? ### How long does mail-in repair take? ### Do you cover the shipping cost? ### What if you can't fix my device? ### Is my data safe during mail-in repair? ### Do you offer a warranty on mail-in repairs? ## Ready to send your device? Start a mail-in repair and we'll arrange a tracked collection. Not sure what's wrong? Run a free AI diagnostic first. [Start a Mail-In Repair](/booking?handoff=mailin) [Free AI Diagnostic](/diagnosis) [Call 01582 505020](tel:01582505020) [![FixFix Labs](/assets/fixfix-logo-Dj0uNxZh.webp)](/) ### Device Repairs - [Phone Repair](/repair/phone) - [Laptop & MacBook Repair](/repair/laptop) - [Tablet & iPad Repair](/repair/tablet) - [Console Repair](/repair/console) - [Desktop PC Repair](/repair/pc) - [Handheld Gaming Repair](/repair/handheld) - [Data Recovery](/data-recovery-luton) - [Water Damage Repair](/repair/liquid-damage) - [Repair by Post (UK)](/mail-in-repair) ### Locations - [Luton](/phone-repair-luton) - [Dunstable](/phone-repair-dunstable) - [Leagrave](/locations/leagrave) - [Stopsley](/locations/stopsley) - [Houghton Regis](/locations/houghton-regis) - [View All Areas](/locations) ### Help - [Troubleshooting](/device-troubleshooting) - [Repair Process](/how-it-works) - [Track Repair](/track) - [Support](/support) - [Repair Warranty](/warranty) - [Privacy](/privacy) © 2026 FixFix Labs · 159 Marsh Road, Luton LU3 2QL [About](/about)[Repair Warranty](/warranty)[Data Safety](/data-safety)[Contact](/contact)[Terms](/terms)[Privacy](/privacy)Feedback ## Before you continue We use necessary cookies to make the site work. 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