FixFix Labs
    Phones
    audio

    Microphone Not Working During Calls

    Quick Answer

    Microphone problems can be caused by case obstruction, software issues, or hardware failure.

    Please note: This guide is provided for informational purposes only. Any steps you choose to follow are at your own discretion and risk. If you're unsure, we recommend booking a professional diagnosis.

    Quick Checks

    Try these fast checks first — they solve most cases.

    1. 1

      Remove the phone case

      Some cases block microphone openings.

    2. 2

      Check microphone permissions

      Ensure the calling app has microphone access.

    3. 3

      Clean the microphone

      Gently clean microphone openings with a soft brush.

    4. 4

      Restart the phone

      A glitch may be disabling the microphone.

    5. 5

      Test with voice recorder

      Record your voice to test if the mic works outside calls.

    Guided Troubleshooting

    Answer these questions to narrow down the issue.

    Does the microphone work in voice recordings?

    Can people hear you on speakerphone?

    Possible Causes

    Case blocking microphone

    Very Common

    Cases can cover or muffle microphone openings.

    Software glitch

    Common

    A bug preventing microphone activation.

    Debris in microphone

    Common

    Dust blocking the opening.

    Microphone hardware failure

    Moderate

    The component may need replacement.

    If the cause requires professional attention, see Phone speaker issue repair options.

    Self-Fix Instructions

    Safe steps you can try at home.

    Microphone testing

    1. Remove your phone case. 2. Open a voice recorder app. 3. Record and play back. 4. If it works, the issue may be network-related. 5. Clean microphone openings with a soft brush.

    Safety Warnings

    • Do not poke the microphone opening with sharp objects — you can puncture the membrane.

    When troubleshooting isn't enough

    If these steps didn't resolve the issue, a professional diagnosis can identify the root cause.

    FixFix Labs is not responsible for pre-existing data loss or undisclosed damage.

    All repairs carry inherent risk. Complex or liquid-damaged devices may have unpredictable outcomes.

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