Device Repair by Post — UK-Wide Tracked Collection & Return
Quick Answer
Can't visit us in Luton? Send your device to FixFix Labs by tracked collection and we'll diagnose, repair and return it. We accept phones, laptops, tablets, gaming consoles and data-recovery jobs from anywhere in the UK. Most repairs are completed within 2–3 working days of arrival and carry a 90-day warranty on eligible fixes.
Workshop: FixFix Labs · 159 Marsh Road, Luton, LU3 2QL · Mon–Sat 10:00–18:00
Devices we repair by post
Shipping & protection
Tracked both ways
Your device travels by tracked courier on collection and return, with the courier's transit protection throughout.
Clear shipping costs
Shipping to and from our workshop is paid by you and confirmed upfront with your quote — no surprises after the repair.
No-fix-no-fee
If we can't complete the repair, you pay nothing for the work — only the return shipping to send your device back.
How mail-in repair works
Diagnose or request a quote
Run a free AI diagnostic or send us the fault details so we can pre-quote your repair.
Book mail-in at checkout
Choose 'Mail-In' when booking. We arrange a tracked collection from your address.
We diagnose and confirm
The device arrives at our Luton workshop. We confirm the final quote before starting any paid work.
Repair and tracked return
Most repairs are completed within 2–3 working days and returned by tracked shipping.
How to pack your device
Back up & unlock
Back up your data, turn off Find My iPhone or activation lock, and note your passcode in the booking form (or set a temporary one).
Remove extras
Take out your SIM and memory card, and remove the case and any accessories — send the device only, unless we ask otherwise.
Wrap it well
Wrap the device in bubble wrap — the original box is ideal — and place it snugly in a sturdy outer box with padding.
Label & hand over
Attach the shipping label we email you and hand the parcel to the courier at collection. Track it every step of the way.
Typical mail-in repair costs
- Phone repairs from £35
- Laptop repairs from £40
- Tablet repairs from £30
- Console repairs from £25
- Data recovery — no-recovery, no-fee
Estimates only — your exact quote is confirmed after free diagnosis, before any work begins.
Why mail your device to FixFix Labs
Tracked collection
We arrange a tracked courier collection from your address, covered by the courier's transit protection.
2–3 day turnaround
Most repairs completed within 2–3 working days of arrival.
90-day warranty
Eligible repairs are covered on the specific fault we fixed.
No-fix-no-fee
You only pay return shipping if we can't complete the repair.
Frequently asked questions
Ready to send your device?
Start a mail-in repair and we'll arrange a tracked collection. Not sure what's wrong? Run a free AI diagnostic first.