FixFix Labs
    Phones
    software

    Phone Restarting Randomly

    Quick Answer

    Random restarts can be caused by software bugs, overheating, or hardware issues.

    Please note: This guide is provided for informational purposes only. Any steps you choose to follow are at your own discretion and risk. If you're unsure, we recommend booking a professional diagnosis.

    Quick Checks

    Try these fast checks first — they solve most cases.

    1. 1

      Check for software updates

      Install the latest OS and app updates.

    2. 2

      Restart in safe mode

      If restarts stop in safe mode, a third-party app is the cause.

    3. 3

      Free up storage

      Low storage can cause instability.

    4. 4

      Remove the case

      Overheating from a thick case can trigger thermal shutdowns.

    Guided Troubleshooting

    Answer these questions to narrow down the issue.

    Does it restart during specific activities?

    Is the phone hot when it restarts?

    Possible Causes

    Software bugs

    Very Common

    OS or app bugs cause system crashes.

    Overheating

    Common

    Thermal protection triggers shutdown.

    Battery issues

    Moderate

    Voltage drops from degraded battery trigger restarts.

    Hardware fault

    Less Common

    Loose internal connection causes intermittent power loss.

    If the cause requires professional attention, see Fix Phone software issue issues.

    Self-Fix Instructions

    Safe steps you can try at home.

    Update and clean up

    1. Install all pending software updates. 2. Update all apps. 3. Delete unused apps. 4. Clear cache. 5. Restart and monitor.

    Safety Warnings

    • If restarts are accompanied by a burning smell or extreme heat, stop using the phone immediately.

    When troubleshooting isn't enough

    If these steps didn't resolve the issue, a professional diagnosis can identify the root cause.

    FixFix Labs is not responsible for pre-existing data loss or undisclosed damage.

    All repairs carry inherent risk. Complex or liquid-damaged devices may have unpredictable outcomes.

    By proceeding, you acknowledge these terms. Full details in our Terms of Service.