WiFi Not Connecting

Quick Answer

WiFi issues are usually caused by router problems, incorrect settings, or software glitches.

Please note: This guide is provided for informational purposes only. Any steps you choose to follow are at your own discretion and risk. If you're unsure, we recommend booking a professional diagnosis.

Quick Checks

Try these fast checks first — they solve most cases.

1

Toggle WiFi off and on

Turn WiFi off, wait 10 seconds, turn back on.
2

Restart the phone

Clears network caches.
3

Restart your router

Unplug for 30 seconds, plug back in.
4

Forget and reconnect

Forget the network, then reconnect with the password.
5

Check other devices

If no devices connect, the issue is the router.

Guided Troubleshooting

Answer these questions to narrow down the issue.

Can other devices connect to the same WiFi?

Can you see the network in the WiFi list?

Possible Causes

Router issue

Very Common

Routers frequently need restarting.

Saved network conflict

Common

Credentials may be outdated.

Software glitch

Common

Network stack bugs.

WiFi hardware failure

Rare

WiFi antenna or chip damaged.

If the cause requires professional attention, see Get Phone connectivity fixed.

Self-Fix Instructions

Safe steps you can try at home.

Reset network settings

1. Go to Settings > Reset > Reset Network Settings. 2. This erases all saved WiFi passwords. 3. Reconnect to your network.

Safety Warnings

Resetting network settings will delete all saved WiFi passwords and Bluetooth pairings.

When troubleshooting isn't enough

If these steps didn't resolve the issue, a professional diagnosis can identify the root cause.

Start Diagnosis Get Phone connectivity fixed

FixFix Labs is not responsible for pre-existing data loss or undisclosed damage.

All repairs carry inherent risk. Complex or liquid-damaged devices may have unpredictable outcomes.

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