FixFix Labs
    Phones
    power

    Phone Won't Turn On

    Quick Answer

    A phone that won't turn on can be caused by a completely drained battery, a software crash, or hardware failure. Before assuming the worst, there are several steps you can try to bring it back to life.

    Please note: This guide is provided for informational purposes only. Any steps you choose to follow are at your own discretion and risk. If you're unsure, we recommend booking a professional diagnosis.

    Quick Checks

    Try these fast checks first — they solve most cases.

    1. 1

      Charge for 30 minutes

      Connect to a known-working charger and cable. Wait at least 30 minutes before trying to turn it on.

    2. 2

      Force restart

      Hold the power button and volume down button together for 15-20 seconds.

    3. 3

      Try a different charger and cable

      The issue may be the charging accessories, not the phone itself.

    4. 4

      Check for physical damage

      Look for swelling, cracks, or water damage indicators.

    Guided Troubleshooting

    Answer these questions to narrow down the issue.

    Did the phone die suddenly or did the battery drain normally?

    Does the phone get warm when plugged in?

    Did you drop the phone recently?

    Possible Causes

    Completely drained battery

    Very Common

    The battery has discharged to zero and needs extended charging time.

    Faulty charger or cable

    Common

    The charging accessories may be damaged.

    Software crash

    Common

    The operating system has frozen and needs a force restart.

    Battery failure

    Moderate

    The battery has degraded and can no longer hold a charge.

    Logic board failure

    Less Common

    Internal circuitry damage preventing the phone from powering on.

    If the cause requires professional attention, see Fix Phone wont turn on issues.

    Self-Fix Instructions

    Safe steps you can try at home.

    Extended charge

    Leave the phone connected to a wall charger for at least 1 hour. Some deeply discharged batteries need significant time.

    Force restart sequence

    Android: Hold Power + Volume Down for 15-20 seconds. iPhone 8+: Quick press Volume Up, Volume Down, then hold Side button for 10+ seconds.

    Try wireless charging

    If your phone supports it, try a wireless charger to rule out port issues.

    Safety Warnings

    • Do not attempt to open the phone yourself — you risk damaging components or voiding warranty.
    • If the battery appears swollen, stop charging immediately and seek professional repair.

    When troubleshooting isn't enough

    If these steps didn't resolve the issue, a professional diagnosis can identify the root cause.

    FixFix Labs is not responsible for pre-existing data loss or undisclosed damage.

    All repairs carry inherent risk. Complex or liquid-damaged devices may have unpredictable outcomes.

    By proceeding, you acknowledge these terms. Full details in our Terms of Service.